Support Services
Database Support Services
Within the scope of database support services, SQL and NoSQL databases are positioned in accordance with disaster recovery scenarios with high scalability by realizing installation configuration and management in compliance with critical and non-critical environments.
Onicorn’s senior database administrators, to ensure the stability of the database environment, make performance improvements and necessary optimizations for the environment using advanced AI-supported tools.
Network Destek Hizmetleri
Onicorn comprehensively offers installation, maintenance, and support services covering all components of LAN and WAN infrastructures.
Security Components Support Services
Within the scope of the changes in hardware, operating system, and configuration of the security components of a company’s infrastructure, Onicorn provides maintenance and support services based on the service levels to be determined.
Data Storage Support Services
Onicorn works with the leading manufacturers in the sector in terms of storing big data and creating a layered data storage infrastructure. Analyzing our customers’ demands, we offer the ultimate solution to meet their requirements.
Server and Virtualization Support Services
Onicorn provides support services with its expert team for the installation and operation of server infrastructures in accordance with the required service levels and standards.
Providing ease of management and contributing to business continuity of our customers with our solutions in the field of server virtualization, we provide them with services to set up their own cloud solutions which allows them to reduce the dependency on physical servers and applications, minimize the IT operation costs, and achieve better performance.
End-User Support Services
Enterprise IT infrastructures are geographically dispersed and include a large number of telecommunications, hardware and software solutions. Professional maintenance and technical support is required in accordance with SLA standards to ensure high end-user productivity. Within the scope of end-user support services, Onicorn offers an integrated service including IT Service Desk, SLA tracking, Incident, Problem & Change Management and Dashboard Reporting solutions.
IT Infrastructure Migration and Operating Services
In order to ensure performance and flawless operation of network communication, the IT infrastructure of companies must be designed and actualized in accordance with international standards.
Onicorn provides project services for its customers’ infrastructures in the fields of project design, exploration, system room design, warning systems, cabling, labeling and termination, fiber connections, cabinet design, patch panel arrangement, system room installation and migration services.
Project Management Services
We provide analysis, design and optimization-focused project management services and consultancy with our staff who have expertise in project management and technology.
In all technology and digital transformation projects, we use project management methodology in line with the project and aim to make the effective process and budget management with appropriate technology and solutions.
In this context, we provide;
Current situation analysis, evaluation and reporting
Establishment of project management methodologies and systems
Project management within the scope of project management methodology
Interim evaluation and reporting services.
CONTACT
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